Sometimes while installing or upgrading your printer driver on your Windows computer, you encounter with an error “Printer driver was not installed. Element not found.” There are some variants of this error as well, but the end result you get is the same, which is, your inability to upgrade or install your printer driver. If you are looking forward to fix this error, then this tutorial will definitely end your search for good.

How to Fix Printer driver was not installed. Element not found
How to Fix Printer driver was not installed. Element not found

Why “Printer driver was not installed. Element not found.” Error Occurs?

Windows has a safety feature which checks the driver signature of every driver before installing it on your computer. Due to this safety feature, sometimes your Windows OS is unable to verify the authenticity of your device driver and stops it from getting installed on your computer. As a result of this you get an error saying the printer driver installation failed and Windows was unable to find the element. There are some variants of this error as well, like the one that says “A problem was encountered while attempting to add the driver to the store.”

Fix Error - Printer driver was not installed. Element not found
Fix Error – Printer driver was not installed. Element not found

How to Fix “Printer driver was not installed. Element not found.”

The solution for this problem is simple. First, you need to disable the driver signature enforcement feature on your Windows operating system, then you will have to install your printer driver manually. The whole process may seem complicated, but don’t worry we have simplified this process below so that you can easily execute it without making any mistake.

The steps given below are for Windows 10 OS, but you can follow the same method for other Windows OS versions as well.

  1. Click on the ‘Start’ button and choose ‘Settings’ from the menu.
    settings
  2. Click on ‘Update & Security’ option on the Settings page.
    security
  3. Under Update & Security section, choose ‘Recovery’ option.
    security
  4. On Recovery page, click on ‘Restart now’ button in the Advanced startup section.
    now
  5. Choose ‘Troubleshoot’ option from the available options.
    restart
  6. Under Troubleshoot, select ‘Advanced options’.
    options
  7. In Advanced options, click on the ‘Startup Settings’ to proceed.
    settings
  8. In Startup Settings screen, click on the ‘Restart’ button.
    computer
  9. Now, press ‘F7’ key on your keyboard to choose the ‘Disable driver signature enforcement’ reboot option.
    signature
  10. Wait for your computer to restart. After your computer has restarted click on the ‘Start’ button and select ‘Settings’ from the menu. Before starting the driver installation process given below make sure that your printer is switched on and properly connected with your computer through the right port.
    settings
  11. Choose ‘Devices’ option in the Settings page.
    devices
  12. Under Devices, click on the ‘Printers & scanners’ option.
    scanners
  13. Click on ‘Add a printer or scanner’ link in the Printers & scanners page.
    printer
  14. Wait for the Windows to search for the printer. Finally, click on ‘The printer that I want isn’t listed‘ link when it appears.
    not found
  15. In the Add Printer window, select the ‘Add a local printer or network printer with manual settings’ option and click on the ‘Next’ button to proceed.
    manually
  16. You can click on the ‘Down’ arrow in front of the ‘Use an existing port’ field to choose the port where you want to install your printer. Since, we will install our printer on ‘LPT’ port, we have selected accordingly. After choosing the port type, click on the ‘Next’ button.
    lpt
  17. Click on the ‘Have Disk’ button to continue with the driver installation.
    disk
  18. Click on the ‘Browse’ button.
    driver
  19. In the Browser window, go to the folder where driver files have been extracted, then select the appropriate driver file and click on the ‘Open’ button.
    file
  20. Click on the ‘OK’ button to proceed with the driver installation.
    start
  21. Select the name of your printer from the list and click on the ‘Next’ button to proceed. You may see the error ‘This driver is not digitally signed!’, just ignore this error.
    printer
  22. If you want you can enter the name for your printer or leave it unchanged, then click on the ‘Next’ button to move ahead.
    printer name
  23. Wait for the driver to install on your computer.
    install
  24. If you see the error that Windows is unable to verify the driver publisher, then ignore this error and click on ‘Install this driver software anyway’ option.
    driver
  25. If you want you can share your printer over a network, otherwise, choose ‘Do not share this printer’ option and click on the ‘Next’ button to continue.
    share
  26. Now, you will see that your printer has been successfully added. If you want you can click on ‘Printer a test page’ to check the installation of your printer, otherwise, click on the ‘Finish’ button to complete the driver installation process.
    finish

That’s it, you have fixed the “Printer driver was not installed. Element not found.” error on your computer and have successfully installed your printer driver.

Conclusion

Now you know how to fix “Printer driver was not installed. Element not found.” error on your Windows computer. Although this error may seem complicated to resolve, but if you follow the above mentioned steps in the correct order, then you can easily resolve this error on your computer.

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