printer-ready-but-not-printing

Printer shows it’s printing but nothing happens

Sometimes everything appears to be fine, but there is no print output from the printer. To resolve this issue, follow the step-by-step instructions provided below.

First, ensure that the problem is not caused by a Windows update. It was a known bug in the most recent Windows 10 update that caused users to be unable to print after the update. Update Windows and drivers to the most recent versions. If the problem persists, try the methods described below to resolve it.

Steps:

  1. Update your Windows OS to the latest version.
  2. Update the printer driver to the latest version too.
  3. Run the printer troubleshooter. It is a built-in feature of Windows 10.
  4. If the problem is still there, try to reinstall your printer from scratch (Uninstall and then reinstall the driver).

If you are still unable to address the issue, please use the comment box below to share your experience.


Questions & Answers

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Question: i have an hp laserjet 2015dn but whenever i connect it it dosent responds it gives error message ''usb device not recognized '' or could'nt connect i've tried all of this above mentioned methods.

Answer:

  1. Switch your printer's USB cable to another port of your computer. It should be detected properly after switching the USB port.
  2. Sometimes the USB driver doesn't work properly, so it's time to reinstall the USB drivers. Go to the device manager and uninstall all the USB drivers from there and reboot your computer. After rebooting, your printer should detect your printer properly. Do let me know the results after you're done!!
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8 COMMENTS

  1. THE PRINTER IS DISCONNECTED EVEN IT SHOWS PRINTER READY AND ON GIVING COMMAND IT SAYS PRINTING AND DISAPPEARS AFTER SOME SECONDS AND SHOWS 0 DOCUMENTS IN QUEUE.

  2. I tried the suggestion above; to uninstall printing support from the USB list in device manager, but still did not solve the problem. Please advise.

  3. When I give a print command the computer says printing document but nothing prints, and the print dialogue box shows 0 document after few seconds.

    • It means there is a connection issue or the driver issue.
      1) Make sure your printer is connected properly.
      2) Uninstall “printing support” under USB from the device manager.
      3) Reinstall the printer driver.

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